Notice at Collection
Effective November 1, 2026
This notice explains what personal information ProvideSure collects through our forms and calls, why we collect it, and how long we keep it. Our Privacy Policy has the full details.
| What we collect | Why | Sold or shared | How long we keep it |
|---|---|---|---|
| Contact details: name, phone number, email, ZIP code | To answer your request and contact you as you’ve agreed | Shared with the insurance companies you apply to and the agencies we work under; with the referral partner who sent you to us only if you agree on your call with us; with another agency or marketing organization only with your permission (naming each organization for Medicare; the partner companies box for other coverage) | 3 years after our last contact with you, or for as long as you have coverage through us, whichever is longer |
| Your answers: coverage type, Medicare status, who needs coverage and their ages, an optional income range, number of employees, life insurance amount, extra coverage wanted | To prepare quotes and connect you with the right agent or representative | Shared with the insurance companies you apply to and the agencies we work under; how we helped you with your referral partner only if you agree on your call with us | 3 years after our last contact with you, or for as long as you have coverage through us, whichever is longer |
| Consent records: the consent wording you saw, when you agreed, the page, IP address and browser type | To show what you agreed to | No | 5 years after consent is given or withdrawn |
| Call recordings | Quality, training, records Medicare requires, improving our services, and review by the insurance company whose plan we discussed, when it asks | Shared with the insurance company whose plan we discussed, when it asks to review the call, whether or not you enrolled | 10 years for Medicare calls, 6 years for calls about other coverage |
| Sensitive information: health details you share with an agent; Medicare or Social Security number and payment details if you apply | To help you apply for coverage | No | 10 years after the coverage ends, or longer if the law requires |
| Website activity, including the ZIP code you enter (you can turn analytics off) | To understand how our site is used and keep it secure | Ad click IDs are shared with ad platforms unless you opt out (Global Privacy Control counts as opting out) | 26 months |
| Business inquiry details | To reply to partnership inquiries | No | 3 years after our last contact |
Your choices. You can withdraw a sharing permission, including one for your referral partner, change how we contact you, and change cookie choices with the Your Privacy Choices link at the bottom of every page, and we honor Global Privacy Control signals. To see, correct or delete your information, see Section 12 of our Privacy Policy. Insurance customers also get our Insurance Privacy Notice.