About ProvideSure
Why we do this
Because choosing coverage is one of the most personal decisions people make, and too often they’re left to make it alone, or they’re sold to instead of helped.
It’s never just a plan
Coverage decides whether you can keep the doctor who knows you, whether your prescriptions are covered, and whether a hospital stay becomes a hardship. People face these choices at big moments: turning 65, starting a family, opening a business, losing coverage from work. And most people only make them a few times in their lives.
People deserve help, not pressure
Too many people meet this decision through calls that won’t stop, words nobody explains, and someone who disappears the moment they sign. We built ProvideSure to be the opposite.
What we believe
You should understand your choice before you make it. No one should be rushed. Good help shouldn’t cost you anything. And the relationship shouldn’t end at enrollment, because that’s when most of the questions start.
Why it matters to us
Every conversation is about someone’s health, their budget and the people who depend on them. When someone hangs up knowing their doctor is in network, or that they finally understand what they signed up for, that’s the reason we do this work.
That’s why we’re here. And it’s why we stay.
ProvideSure at a glance
- Who we are
- An independent, licensed insurance agency in Indianapolis, Indiana. Our legal name is Senior Choice Plans LLC. In California we do business as New Wave Insurance Services, license 0M48156.
- What we help with
- Medicare, Individual & Family, Small Business, Extra Coverage (dental, vision, cancer and hospital indemnity plans) and Life Insurance.
- How we're paid
- Our help is free to you. Insurance companies pay us when you enroll.
- Where we're licensed
- Health insurance in 50 states and DC, and life insurance in 12 states. National Producer Number 18756511. See our licenses.
- Phone
- 1-800-830-7574 (TTY 711). Medicare: Mon–Fri 9 a.m.–6 p.m. ET; Mon–Fri 9 a.m.–8 p.m. and Sat 9 a.m.–5 p.m. ET (Oct 15–Dec 7). Other coverage: Mon–Fri 9 a.m.–5 p.m. ET.
- After you enroll
- Benefit Coordinators at 1-800-965-4290 help members who enrolled through us.
Tools we use with you
How we compare plans, and where to learn more
Plan matching, with your agent
PolicyPair®
PolicyPair® is the plan-matching process our agents and representatives use. It helps them compare plans in your area against your doctors, your medications and the benefits you care about. Your agent then walks you through the options that fit and answers your questions.
Medicare education
VirtualMedicare.com
VirtualMedicare.com is our Medicare education site, with on-demand videos and live seminars that explain how Medicare works, at your own pace.
Opens VirtualMedicare.com
Talk it through
ProvideSure is an independent, licensed insurance agency in Indianapolis (Senior Choice Plans LLC; in California, New Wave Insurance Services, license 0M48156). Our help is free; insurance companies pay us. Licenses · Trust Center